Terms & Conditions

Term & Conditions

MUST BE KNOWN

BEFORE USING THIS SITE YOU enjoined PRIOR TO READ AND UNDERSTAND ABOUT THE PRODUCTS CONTAINED IN THIS SITE IN CONNECTION WITH THE POLICY AND RULES APPLICABLE SO YOU WORTH AND IS SUBJECT TO POLICIES AND RULES THAT, WHEN YOU READ THIS ONCE YOU HAVE BEEN AWARE and approve it.

Asana Bali Tour contained intellectual property rights as well as our partnership relationship with several vendors. Users of this site must be at least 18 years of age and have full legal capacity to make transactions (or have the authority of your legal guardian) so sufficient to understand the above the consequences of the following rules .;

It is also necessary to convey that all rules of use of this site are subject to change without notice.

  1. SERVICE
    • Asana Bali Tour through this site provides several options of transportation and accommodation that you can order for all your needs.
    • We provide 24-hour help services every day.
    • In principle We always work with full care but do not close the possibility of inaccurate information in terms of price or schedule, network disturbances, vendor disturbances, sites in repair and We are not responsible for your mistakes in case of typing errors , filling the data incorrectly and misleading or false.
    • Market Demand that makes prices fluctuate, so that sometimes make the price and availability change in just seconds.
    • Asana Bali Tour is a booking site for accommodation and accommodation so that we can not guarantee the quality of transportation and accommodation services you order, even if there is a recommendation that We convey only testimonials or acknowledgment from customers who have used freely according to their pengakuanya without verify because it is included in PROPRIETARY RIGHTS Our vendors.
    • We are always subservient and compliant with all laws and regulations applicable in the Republic of Indonesia so that within the span of the investigation We may also block the ip adress of your computer or other device and are entitled entirely to the cancellation of reservations, rejection or restrictions for users of this site without shall notify you of any indication of fraud or other matters relating to law enforcement.
    • In the event of an “unnatural” price error (eg price less than 50%) then We reserve the right to refuse or cancel one-sided with prior notice to you.
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  2. CANCELLATION AND CHANGE
    • Asana Bali Tour is a booking or reservation site of multiple vendors We, of course, have their own rules and policies including in case of cancellation and change, We will always assist with cancellation and change processes to be forwarded to our vendors by providing transparent information to you.
    • In the event of cancellation of Asana Bali Tour changes take time to process and cite administrative costs but We will waive administrative fees if such cancellations come from our vendors in connection with reasons of address, natural disaster and riot or roadblocking.
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  3. SPECIAL REQUEST
    • We can confirm the booking with confirmation status and have been paid for the availability of chairs or rooms, but in the case of special requests such as seat position, pushchair and smoking or no smoking room type, the card to the membership is our full right vendor
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  4. PAYMENT METHOD OF RESERVATION OR REFUND
    • There are several choices of payment methods that you can choose but each payment method has its own policy either from the operational hours up to the cost, at which expense becomes your expense and We are not responsible for your order if the method you choose is not in accordance with the hours of operation For that We warn you in advance to pay attention to your reservation whether it is correct and the payment method is appropriate.
    • Whichever method you choose please enter the transaction code in the description column contained in the relevant bank facility, to confirm your payment through the booking check field – confirm the payment by entering the transaction number.
    • If you use the transfer payment method please make sure the amount is in accordance with the one shown on your reservation, please do not be fulfilled, then you are required to confirm your transfer to us and transfer proof. We are also not responsible for overdue payments, payment with time mepet / last minute
    • We will send your order details by email you posted to us after you have made the whole payment and proof to you that your order has been confirmed and successful.
    • If there is an error in the excess of your booking reservation We will need time to check to our finance department and the process of returning, any costs incurred on the cost by the bank or others will be charged to you.
    • You must ensure that the details you provide to us are completely correct, accurate and accurate. Asana Bali Tour reserves the right not to accept certain credit cards. Asana Bali Tour may add or remove other payment methods at its discretion.
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  5. PAYMENT WITH CREDIT CARD & FRAUD
    • In order to keep and encrypt your credit card information when transiting on us, we use Secure Sockets Layer  (“SSL”) encryption technology for our services.
    • In the event of a credit card fraud or misappropriation of your credit card by a third party, you should contact your bank or card issuer immediately after you have been informed of such misuse. In this case, you will only be entitled to request compensation if the order is made through our secure server and fraud or misuse of your credit card is the result of our mistake or omission and not the result of your own mistake when using our secure server. We are not responsible for fraud or misuse of your credit card if it is done through an application or server other than ours or if it is a result of your own error or omission.
    • To make a reservation, you must be over eighteen (18) years old and have full legal capacity to make transactions (or have the authority of your legal guardian). You must use a credit or debit card that you own, issued in your name, and ensure that there is sufficient funds to cover transaction costs. You accept financial responsibility for all transactions conducted on your behalf or in your account.
    • In certain cases, we may require additional information or verification to validate and confirm the reservation, as described in more detail in the Site. Reservations are not confirmed until you have received a confirmation email with an e-ticket or voucher and there is a possibility that Vendor may apply a fraud check mechanism during the booking process. In the event of fraud or determination will occur, then the reservation will no longer be available or automatically become invalid. Asana Bali Tour will not assume any responsibility. If you choose not to submit any additional information, the reservation will not be completed and will become invalid.
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  6. RESERVATION AND ADDITIONAL COSTS FROM HOTEL
    • Please make a confirmation directly to the hotel several hours later after you make payment for your hotel booking can use telephon atupun email.
    • Each hotel has its own policy as well as its application, in which case at any time the hotel requires that you take a dinner package or event such as a New Year celebration and another big day or the hotel may add a fee for your booking, for example related to the age of the child you pay for bed and breakfast extras), policies regarding local and foreign tourists, laundry, telephone, pay television, fines such as smoking room, any damages and losses, transportation costs for your pick-up and delivery, even in some hotel jurisdictions may be required to collect local residential taxes or city taxes directly from guests. Government authorities may also state additional taxes and may require the hotel to levy the tax directly.checkout ), unless otherwise specified, in the event that the hotel policy is beyond our responsibility.
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  7. RIGHTS AND OBLIGATIONS
    • You have a “limited” right to use of this site in connection with limited licenses and intellectual property rights so that you are prohibited from linking or retrieving information electronically for your commercial purposes, accessing, monitoring or copying Content on the Site using any technology, software or program either manually or automatically for any purpose without the express written consent of Asana Bali Tour or directly or indirectly for purposes other than personal use or for unlawful (prohibited by law) or performing acts that violate the Terms. Except with the written agreement of Asana Bali Tour , you agree not to modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from,
    • We will not grant you any rights or licenses with respect to the use of the Site; rights or licenses not expressly granted, are wholly owned by Asana Bali Tour or other third party owners of the license. Content available on the Site (including the software infrastructure used to provide the Content) is wholly owned by Asana Bali Tour or its suppliers and service providers, including but not limited to Vendors (as applicable).
    • You warrant that you do not conduct money laundering in ordering transactions on this site that you are only using this site to place your order and you hereby declare and warrant that you will not file a false or speculative reservation request in anticipation of the available booking. You hereby declare to ensure that the payment information you provide is true and fully accurate. You also guarantee to provide accurate and accurate electronic mail address, correspondence address and / or details of your contact information,
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  8. COMPENSATION
    • You hereby agree to indemnify and hold no directors, the owner of Asana Bali Tour and its employees, affiliates, staff and partners, for your negligence.
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  9. DISPUTE
    • You and Asana Bali Tour closely resolve any problems that arise by way of deliberation and consensus and kinship but if not encountered MOU then resolved in court where Asana Bali Tour domiciled the West Jakarta District Court.
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  10. FORCE MAJEURE
    • Any failure of the transaction, limited access to the Site, or any damage or danger to the user resulting from any action or conditions beyond the reasonable control referred to by ” Force Majeure “.  including natural disasters (floods, earthquakes), epidemics, riots, war declarations, wars, military acts, terrorist acts, embargoes, sanctions, changes to laws or regulations, strikes, storms / cyclones, strikes, demonstrations, or bankruptcy of an airline or hotel, and so on.
    • Asana Bali Tour will not be liable for any damages or losses incurred by any means to any party if Asana Bali Tour is unable to process your order due to the Force Majeure Event.
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  11. ABOUT Asana Bali Tour – FAQ